Shippers aren’t chasing the cheapest LTL rate. They’re choosing confidence.
In episode 63 of Banyan Technology’s Tire Tracks® podcast, Kevin Huntsman, President of Mastio & Company, reveals insights from the 21st Edition of the U.S. LTL Customer Value & Loyalty Study, based on over 1,600 Shipper interviews.
From billing accuracy to communication and reliability, the data proves that Carrier selection is about more than price — it’s about performance you can count on.
Don't miss it!
Links Mentioned in Today’s Episode:
Kevin Huntsman: https://www.linkedin.com/in/kevin-huntsman-73abaa2/
Mastio & Company: https://mastio.com/
Mastio & Company Transportation Studies: https://mastio.com/sector/transportation/
Banyan Technology: https://banyantechnology.com/
Banyan Technology on LinkedIn: https://www.linkedin.com/company/banyan-technology
Banyan Technology on Facebook: https://www.facebook.com/banyantechnology
Banyan Technology on X: https://x.com/BanyanTech
Listen to Tire Tracks on-demand: https://podcast.banyantechnology.com
Listen to Tire Tracks on Apple Podcasts: https://podcasts.apple.com/us/podcast/tire-tracks-driving-the-logistics-industry/id1651038809
Listen to Tire Tracks on Spotify: https://open.spotify.com/show/3Aiya6qVXFsiXbUAwMT7S7
Watch this episode on-demand:
https://banyantechnology.com/resource/what-shippers-really-value-when-choosing-carriers-episode-63/
