Description

Customer success and partnerships have a lot in common. 

👉Both require understanding the needs and goals of the customer or partner and creating a plan to drive towards success. 

👉Onboarding is crucial for both, as it is where a plan is created and executed with real-time measurement of milestones to ensure both parties are achieving their goals. 

👉Technology is used to help track and manage success for a larger number of customers or partners.

In this week's episode of Partnerships Unraveled, our CEO @Rick and our VP of Sales @Lotte Cohen talked about what partnerships can learn from customer success. 

Tune in as they also explore 🎧:

• Partner Engagement and Health Scores 
• Enabling Success for Smaller Partners 
• Automating and Digitising Partner Journey 
• Using Data to Proactively Solve Challenges for Partners

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Learn more about Channext 👇

https://channext.com/

Watch on YouTube ►

https://www.youtube.com/@channext

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