Episode notes:
- Clay and Joseph discussed the importance of not living for just the weekends and the fear that holds people back from taking opportunities. They also talked about the challenges of retaining talented employees and the danger of using aggressive tactics to recruit them. - PLAY @8:22
- Joseph and Clay discussed how to handle an employee who received a job offer from another company. They emphasized the importance of showing gratitude, reframing the situation, and asking open-ended questions to understand the employee's emotional reasons for considering the offer. - PLAY @16:10
- Joseph and Clay discussed the importance of open communication and being in tune with staff needs to prevent them from leaving. They also talked about the benefits of having a staff journey plan to help with growth, connection, and certainty. - PLAY @23:55
- Joseph and Clay discussed the importance of investing time and effort in nurturing and retaining staff, involving them in decision-making processes, and mapping out their journey within the company. They emphasized that people are the greatest leverage for success in any business and that neglecting them can lead to a staff shortage and a bottleneck in growth. - PLAY @32:26
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