Every day we can learn from our conversations with others. In this episode Nicky describes a simple encounter with a customer, how the conversation didn't go quite according to plan and what she learnt.
Explore more tools & training:
🌐 www.nickyperfect.com
🌐 www.thecommunicationcoach.co.uk
💬 Join our community: Courageous Conversations About Suicide
— a safe, supportive space to listen, share, and find connection.