In this episode of the BCN podcast, Oliver Chan is joined by Dr. John Bolton and Mark Graban to discuss how lean methodologies and control charts are transforming healthcare.
They dive into Mark Graban’s journey into healthcare improvement, unpack the challenges important challenges of patient safety and quality of care , and stress the critical role of measurement and leadership in driving meaningful change.
The episode helps us understand Statistical Process Control (SPC) charts in healthcare and highlights the importance of ongoing, meaningful analysis of these charts
They also cover the struggles some leaders face in grasping statistical concepts and explain the need for a culture of continuous improvement in healthcare delivery.
Thanks for listening!