In this episode, Melissa Maher, a former travel and hospitality executive and author of Holding Your Own, unpacks the leadership skills many professionals never get taught on the job. Melissa shares why she wrote the book and how confidence, self-advocacy, executive presence, and communication shape career progress more than performance alone. The conversation explores practical ways to build trust, navigate feedback, strengthen personal brand, and adapt in a fast-changing, AI-influenced workplace. This episode is for hospitality leaders who want to advance their careers, lead more effectively, and have the conversations that move work and people forward.
Listen to our previous recordings with Melissa:
Hospitality Daily is brought to you with support from Mews, the operating system for hospitality that replaces fragmented systems with one connected way to manage reservations, payments, revenue, and guest service. Listen to my recent conversation with Mews founder Richard Valtr for a deep dive on what's happening with AI and hotel tech today.
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
