In this episode, Rob Paterson shares insights on the importance of leadership training in the hospitality industry and how to develop leaders effectively.
- The importance of leadership training in hospitality - Rob discusses the critical role of leadership in hospitality and the current lack of investment in leadership development.
- Leadership training as insurance - Rob explains how leadership training acts as insurance against workplace toxicity and ensures maximum output from leaders.
- Challenges of promoting untrained individuals - The issue of promoting individuals without proper training and the impact it has on the organization.
- Experiences with leadership training - Rob shares his personal journey, including his failures and successes, and the importance of not throwing new leaders into the "deep end."
- The role of coaching in leadership development - Rob emphasizes the need for coaching in leadership training and how it is often overlooked in the hospitality industry.
- Rob's journey to CEO - Rob talks about his own experience of becoming a CEO without formal training and the challenges he faced.
- Practical and realistic leadership training - Rob discusses his approach to creating practical and realistic leadership training workshops that are relevant to the hospitality industry.
Learn more about Rob's work here
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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
