Description

Everybody makes mistakes...everybody has bad days, but is it ever ok to take them out on your server at a restaurant? Noelle, Peter and George are discussing how customers’ bad moods have impacted their businesses and answering questions, including:

• How can restaurants manage a customer’s bad mood? 
• Do bad reviews ruin your day as a business owner?
• Should restaurants respond to online customer reviews? 
• Do people know the differences between fresh and boxed pasta?
• Are you old enough to remember Blockbuster?

#restaurantpunk #kararestaurantgroup #blockbuster #movies #mistakes #badmood #customerservice #restaurants #hospitality #smallbusiness #businessowner #grumpy #karen #entrepreneur #reviews #badreview #yelp #tripadvisor