When you own a business, everyone knows your name. So, how do you handle it when people start name-dropping to get reservations or extra favors? Leah, George, and Noelle are swapping stories and discussing questions, including:
- Do you share your “VIP List” with your employees?
- How do you keep your friends and family list from getting out of control?
- What do you do if someone you know treats your team poorly?
- Can restaurant/bar employees get too comfortable with their regulars?
