A new face joins us on this week’s episode as we meet Nick, a Kara Restaurant Group team member currently loaning his expertise to The YB and Shamone in Cape May, NJ. Join Liz and Nikos as they dig into Nick’s family history in diners and his attitude towards the restaurant industry, including questions like:
- How is the service on the Wildwood Boardwalk different from other restaurants?
- Can you avoid becoming jaded when dealing with mass amounts of people daily?
- What stressors cause people to be angrier on vacation than they usually are?
- Do you speak differently to quick-service restaurant guests than at a sit-down spot?
- Have you ever had a guest threaten to leave a bad review if you didn’t appease their demands?
