How often has someone been upset because you lost your cool on a small mistake?
What teams need to understand is that a series of seemingly minor errors can become fatal in the long run.
This is the story of the Mars Climate Orbiter and how lack of communication caused a small error which landed up being very costly.
Since this story is about Mars, my voice in this story will feel like it is coming from Mars 😀
This story is courtesy K R Ramakrishnan, HR Consultant & Trainer
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