Episode Summary
In this episode, I share a simple but powerful website tip that can improve accessibility, reduce anxiety for your clients, and build trust before someone ever walks through your door. I talk about why detailed contact pages matter, how parking information is an often-overlooked stressor, and how clear directions can make a real difference for people who are already showing up nervous.
Topics I Talk About
- Why I believe basic contact pages are no longer enough
- How parking anxiety can impact whether someone books or shows up on time
- The role your website plays in communicating before anyone contacts you
- Where parking information should live on your website
- Why parking details belong in appointment reminder emails too
- How clear directions can reduce stress for first-time patients
- Why repeating important information builds trust and ease
- How this small change supports accessibility and client experience
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