Description

In this episode, we sit down with Tina Alagna, Deputy Director of Licensing & Investigations at the Michigan Gaming Control Board, to dive into the critical work of regulating Michigan’s gaming industry. Tina takes us through her journey with the MGCB, reflecting on how the gaming landscape has evolved over the years and the challenges faced in maintaining regulatory compliance.

We explore topics like:

• The complexities of licensing suppliers and ensuring integrity in gaming operations
• How the MGCB is adapting to the rapid growth of iGaming and online gaming trends
• The collaboration between agencies to tackle cross-border regulatory issues
• Real-world examples of successful investigations and how the MGCB works with law enforcement

Plus, Tina shares valuable insights into the ongoing efforts to improve customer service within the licensing and investigations sections, and how the MGCB is working to protect Michigan residents from illegal gaming operations.

Tune in for an in-depth look at the critical role of the MGCB in shaping the future of gaming in Michigan!

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