We spend a lot of time talking about frontline performance through metrics, productivity, and turnover.
But underneath all of that are people doing hard work every day, often under pressure, while trying to feel supported by the people and systems around them.
Today we’re joined by JD Dillon, former Disney leader, frontline enablement strategist, and author of the new book The Frontline Enablement Playbook.
One of the strongest themes throughout the book is the idea that connection and community are not separate from frontline performance. They shape whether people stay, whether teams trust each other, and whether great work is actually sustainable in these high pressure environments.
HR on the Frontlinedelivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change.
Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
