In this episode of Hello Kind Soul, I sit down with powerhouse leader Phyllis Newhouse to talk about what real leadership looks like behind the titles, accolades, and headlines.
Phyllis brings her full self to this conversation — the woman who grew up in a big family, the veteran who served 22 years in the military, the CEO who leads thousands, and the human being who still checks in with her 12-year-old self.
We explore:
- How growing up in a “tribe” taught her value, contribution, and community
- Why success is incomplete if it doesn’t include impacting others
- Her ROCK philosophy: Resources, Opportunity, Connection inside organizations
- The story of an employee challenging her on healthcare — and how accountability shaped her response
- Why great leaders must be willing to sit out front and take the darts
- How faith and keeping God at the center steady her, even in high-pressure seasons
- The concept of your life as an ecosystem — and how she keeps hers aligned
- What to do when God puts you on a “ground hold” and nothing is moving
- How she talks to herself in seasons of disappointment
- The practice of reclaiming your younger self and letting that version of you be proud
- Her daily question: Who do I want to be today?
She closes with a powerful word for anyone doubting their worth, direction, or purpose — and a beautiful definition of what it means to be a kind soul.
If you’re a leader, a dreamer, or someone fighting to get back up again, this one is for you.
—Ebony
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