Group buying and daily deal sites, such as Groupon and LivingSocial are under scrutiny. In theory they sound like a win-win situation with retailers guaranteed some level of new customers, and consumers finding a cheaper deal. However, evidence suggests group buying does not create brand loyalty and in fact many group buyers never return to a business after they've used a voucher. Furthermore, it seems shoppers are tiring of daily deals, with many consumers saying they've been treated poorly by staff upon redemption.
Introducing Opportunity Minded, a new series from Euromonitor International designed for forward-thinking business leaders like you. Each episode tackles a strategic approach or topic on corporate agendas. You’ll hear from our experts who share in
