We talk with Mitsi Herrera about Montgomery Connects, Montgomery County Maryland’s digital opportunity program built around three essentials: affordable broadband, access to a device, and the skills to use it safely and confidently. From COVID era device distribution to the everyday reality of paying bills, applying for benefits, and scheduling health care online, we dig into why digital equity is no longer optional for a modern County residents.
Older adults are a huge part of the story. With Senior Planet Montgomery, we highlight free tech classes offered in person and online, covering computer basics, smartphone help, online storage, privacy protection, scam awareness, and fast rising curiosity around AI. Finally, we explore XR Montgomery and the Oakley Cabin African American Museum and Park experience, where augmented reality and a curated AI “virtual interpreter” help visitors engage with local history in a new way.
Subscribe, share this with a neighbor, and leave a review to help more people find practical conversations about digital inclusion and public service.
The transcript of this episode can be found here:
https://www.buzzsprout.com/220748/18880309-what-s-happening-with-digital-equity-mitsuko-herrera-of-tebs/transcript
