UNREASONABLE CUSTOMER SERVICE
In this episode, Matt and Joe sit down to discuss topics brought up in the book Unreasonable Hospitality by Will Guidara. A book about a three star Michelin restaurant whose focus is more on the customer service than the food and is doing wonders for them.
The correlations between high quality service in a restaurant and high quality service in a gym is huge. The boys explore the comparisons and talk about how important good leadership skills are when it comes to a well functioning business.
Question of the week: how can you be more unreasonable in whatever job you do.
The SOF Pod is sponsored by TH7 Bodylabs,
