Prepare to be riveted as we tackle the heart of home innovation with Pete McKendrick of Roofr and Mike Ippoliti from TC Backer. It's not your average talk about shingles and gutters; these industry veterans take us beyond the tool belt into the world of systems, processes, and the transformative power of CRM technology. Discover how building a successful roofing business today hinges on smart tech adoption and creating symbiotic relationships with contractors.
We're stirring the tech pot with insights into Roofr's metamorphosis from a marketplace into a tech titan, and why TC Backer's leap into CRM functionalities is a game-changer for efficiency post-COVID. If streamlining operations and boosting customer service are your jam, you'll want to hear how these pros are leveraging technology to scale their businesses to new heights. And don't miss the part where we get real about the intricacies of managing overhead and profitability with smart quoting—this is where the rubber meets the roof.
Get cozy with the idea of an 'incubator' for sales training, and why it might just be the ticket to getting your new hires up to speed without skimming on profits. Take a peek into our crystal ball of tech platforms and customer success teams as we unveil the importance of financial literacy for contractors. Plus, we share the secret sauce for continuous improvement and teamwork that keeps the industry ticking. It's a hearty blend of knowledge, innovation, and a dash of Pete and Mike's invaluable experiences—don't miss out on this blueprint for crafting a thriving, sustainable business in the home service world.
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