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Talent gaps don’t feel strategic when they hit, they feel personal: missed deadlines, burned-out managers, and the slow bleed of “we can’t grow because we can’t hire.” From the floor at Enterprise Connect, we sit down with Brett and Sebastian from Gr8 Global to talk about a practical answer: building global capability center (GCC) teams that give companies real access to experienced remote talent.
We dig into Gr8 Global’s origin story as a GCC provider created during COVID for eight Top 100 accounting firms, and what it took to stand up around 100 professionals in roughly six months. Then we zoom out into the commercial market: how global staffing can support not only tax and accounting roles (from staff accountant up through manager and director level talent), but also executive assistants, HR support, graphic design, and other remote-friendly positions. The thread running through it all is scalability without the endless recruiting cycle.
AI is the turning point in the conversation. We share why the best operators will combine an AI workforce with humans, letting AI agents handle repeatable tasks while people move into higher-value work like review, advisory, and client relationships. We also look at Latin America’s nearshore momentum, where strong talent and time-zone alignment help teams build more with fewer people, especially as companies choose to create tools instead of buying everything off the shelf.
If you’re wrestling with hard-to-fill roles, rising labor costs, or a mid-level experience shortage, you’ll leave with a clearer hiring strategy and a more realistic view of how AI and global talent fit together. Subscribe for more conversations like this, share the episode with a leader who owns hiring, and leave a review with the role you’re struggling to fill most.
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