In this episode, we explore crisis services, covering everything from hotlines to mobile response units and access centers. We delve into the interconnectedness of these services, their alignment with the 988 suicide and crisis lifeline, and the importance of person-centered care. Additionally, we analyze performance data, offering insights into the ideal crisis response model and providing tools for communities to optimize their services. Through real stories, we highlight challenges faced in rural areas and emphasize the necessity of collaboration for effective crisis intervention. Join us as we navigate the landscape of crisis services, striving towards a future where support is readily available, regardless of the door through which it's sought.
In this episode, you will be able to:
The key moments in this episode are:
00:00:02 - Introduction to the Podcast
00:03:03 - Components of an Ideal Crisis System
00:07:31 - Evolution of Crisis Call Centers
00:10:19 - Importance of Warm Lines
00:12:07 - Differentiating 911 and 988
00:12:36 - Evolution of the Crisis Response System
00:15:14 - 23 Hours Observation and Crisis Stabilization
00:18:13 - Levels of Care in Crisis Response
00:20:28 - Utilizing Data for Policy Decisions
00:23:20 - Impact of 988 and Call Center Connectivity
00:25:18 - The Importance of Location in Crisis Response
00:26:15 - Challenges with Mobile Crisis Response
00:28:37 - Partnership between Law Enforcement and Behavioral Health
00:33:56 - Understanding Access Centers
00:37:07 - The Future of Access Centers
00:37:40 - Excitement for Summer Activities
00:38:59 - Jason's Concert Plans
00:40:09 - The Importance of Crisis Services
00:40:30 - Accessing Crisis Services
00:41:35 - Conclusion and Call to Action
Links:
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https://ruralpolicypartners.com/
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https://www.youtube.com/@ruralpolicypartners
Watch this episode on Youtube: https://youtu.be/Yj0xtXMeC2s
