Ever wondered how selecting the right clients can transform your business success? Tune into the Toilet Paper Salesman Podcast, where we reveal the secrets to mastering the art of building customer relationships. We discuss treating your job as your own business, making intentional choices about who you work with, and aligning yourself with clients who share your values and ambitions. This approach not only boosts your personal and professional growth but also elevates your skill set. Discover the pivotal differences between achieving mere customer satisfaction and striving for customer success, and learn how to foster enduring, mutually beneficial relationships by prioritizing your customers' goals.
In the second half, we unravel the essential tactics for earning respect and constructing robust client relationships. Learn why training your customers on how to engage with you is key to establishing mutual respect and understanding right from the beginning. With stories from personal experiences, we highlight the critical balance between maintaining respect and recognizing when it's time to step away from disrespectful or overly demanding prospects. Forget about price-driven clients; discover how to secure quality customers who truly value your service. We provide insights on avoiding customers who constantly nitpick, moving beyond price-focused relationships to build more productive and satisfactory business connections.
Link to my website: The Toilet Paper Salesman ™ – Who Says Selling Toilet Paper isn’t Glamorous? ™
Link to my book: Wisdom from a Toilet Paper Salesman | BookBaby Bookshop
Link to buy Toilet Paper Salesman swag: My Store
Link to David Mirarchi's website: David Mirarchi
Link to RJ Schinner Co, Inc: RJ Schinner | Home
