In this episode we are talking Paul Moxness, a hospitality expert from Canada. Paul's passion for hospitality is deeply rooted in his genuine fascination with people and their captivating life stories.
Drawing from his extensive experience in the hospitality industry, Paul shares valuable insights about his acclaimed book, "Hospitality Book: Spin the Bottle Service." Within its pages, he skillfully highlights the profound significance of personalized experiences and meticulous attention to detail in an era driven by the advancements of artificial intelligence.Moreover, Paul actively conducts immersive workshops centered around the hospitality experience, creating an environment that encourages participants to openly share their own remarkable stories and engage in thoughtful reflections aimed at elevating teamwork dynamics and enriching customer interactions.He believes that young generation entering the hospitality business bring fresh ideas and perspectives that can contribute to its improvement.
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Schulering: Evolving Hospitality through Learning.
