Customer service teams are the unsung superheroes of businesses, handling clients and tools to ensure top-notch customer experiences. But how can they do it faster and better?
Related to this topic, here’s a previous episode that I recommend you also listen to:
Episode #10 “Conversational AI Customer Service Using Machine Learning and Chatbots”.
In this episode, here’s what I’ll be covering.
🎧 Responsiveness.
🎧 Predictive Algorithms.
🎧 Automated Issue Resolution.
🎧 Personalization.
🎧 Balancing Efficiency and Empathy.
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