AI is already reshaping construction, and it’s moving faster than most contractors think. In this episode, Ryan sits down with Fred Voccola, CEO of Simpro, and author of The Coming Disruption. They talk about what “AI-first” means for commercial contractors, and why “slow and steady” change management can put your company behind for good.
Fred breaks down how AI can plug profit leaks across dozens of everyday processes, from scheduling to job prep to notes to collections. You will also hear how AI can improve the technician experience, reduce turnover, and help owners lead better because they are not stuck in spreadsheets all day.
If you run a construction or specialty trades business, this episode will challenge your thinking, and it will give you a clearer picture of what to do next.
What You’ll Learn:
- Why AI is not replacing the trades, but it is changing how trade companies operate.
- How “AI-first” can raise margins by reducing process leakage across the business.
- What extreme change management looks like, and why you may not get a second chance.
- How AI tools can help you retain techs by improving communication, training, and job fit.
- Why leadership and communication become even more valuable in an AI-driven construction company.
Takeaways
- 00:00 — Why AI is already impacting construction, and why ignoring it is a risky bet.
- 03:27 — Fred’s claim: AI may be the biggest productivity leap in human history, and it is accelerating fast.
- 05:37 — The key difference between AI and past innovations like electricity: you can use AI immediately, and at scale.
- 09:05 — “AI won’t hurt the trades” is incomplete, because it will reshape the office and the field workflows.
- 10:58 — The trades run on thin margins, and Fred explains how process “leakage” keeps many contractors stuck around 6%.
- 12:44 — How AI can help get the right tech to the right job, with the right parts, and the right info.
- 16:01 — Why leadership and communication matter more in an AI-first construction business.
- 22:21 — The SEO and content example: fewer people can produce far more output, but only if quality control stays strong.
- 24:59 — “Garbage in, garbage out” means your team must learn how to give AI better inputs.
- 39:10 — Extreme change management: a nine-month head start with AI can become an uncatchable lead for competitors.
Connect With Fred:
Website: https://www.simprogroup.com/
LinkedIn: https://www.linkedin.com/in/fred-voccola/
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