In this episode of We’re Only Human, host Ben Eubanks converses with Louise Willoughby, Chief People Officer at Beekeeper, to explore the groundbreaking strategies Beekeeper has employed to enhance employee retention. The discussion underscores the importance of aligning company and employee values, and introduces impactful initiatives such as 'frontline days', mental health support platforms, and flexible learning budgets. Louise highlights programs like paid sabbaticals for personal learning projects, proactive business continuity planning, and fostering a people-centric culture through regular check-ins and manager involvement in comprehensive career conversations. These insights offer actionable advice for HR professionals aiming to cultivate supportive and effective workplace environments.
00:00 Welcome and Introduction00:42 Meet Louise: Career Journey and Role at Beekeeper04:09 The Big Resignation and Retention Strategies07:47 Innovative Benefits for Employee Retention11:45 Addressing Business Continuity Challenges12:20 Learning Opportunities and Coverage Plans12:59 Customer-Facing Team Challenges13:48 Impact on Attrition Rates14:12 Proactive Culture and Team Support14:41 Breaking Down Stereotypes Through Proximity15:50 Creating a People-Centric Culture17:51 Approachability and Empathy in HR18:41 Building Trust with Managers and Employees20:40 Practical Tips for HR Professionals21:23 Connecting with Louise and Beekeeper21:50 Final Thoughts and Takeaways
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