We explore how a former OR tech became a supply chain leader and built trust with physicians while modernizing contracts, inventory, and utilization. Alan shares the playbook for “reasonable just in time,” in-house distribution, and cleaning up preference cards to cut waste and risk.
• career path from OR operations to SVP supply chain
• building integrated systems across purchasing, inventory, finance
• regional GPO strategy for physician preference items
• in-house distribution for resilience and control
• point-of-use inventory in cath labs and operating rooms
• utilization governance and clinical integration with surgeons
• preference card cleanup as a cost and quality lever
• lessons from Cleveland Clinic on culture and alignment
• COVID shortages, counterfeits, and buffer strategies
• tariff volatility and leadership communication
• earning trust through transparency and consistent results
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