In this episode of Human Friend Digital, Jacob and Jeffrey sit down with Marquez White, a UI/UX designer who’s worked with companies like Grubhub and Kroger. Marquez doesn’t just design screens or logos; his job is to shape entire user experiences—every click, every scroll, and every interaction.
Marquez breaks down the complexities of his work, explaining how good design goes beyond aesthetics. It’s about solving real problems, anticipating what users need, and making their digital journeys smoother. He shares his journey from graphic design into product design, navigating the blurred lines between UX and UI, and the challenges of balancing user goals, business needs, and technical limitations.
One of the highlights of the episode is Marquez’s work on the Grubhub driver app. He explains how he redesigned the flow for drivers dealing with restaurant delays, reducing calls to support by 40%. It’s a real-world example of how thoughtful design can not only improve user experience but also make a business run more efficiently.
This conversation isn’t just about pixels on a screen—it’s about the invisible decisions that shape how we interact with the digital world. Whether you’re a designer, developer, or just a curious listener, this episode offers a deeper understanding of how design impacts the way we live online.
Marquez White:
https://www.whitedesign.io/
https://www.linkedin.com/in/marquezwhite/
To ask questions, or submit topics you'd like us to cover in the future, visit us at humanfriend.digital/pod/
