In this episode of EngagingCommunities, host Kelly Hickler talks with Katie Evans, Senior Communications Strategist at Woodard & Curran, about what it really means to make public communication human-centered — from translating technical jargon into plain language to running effective listening sessions that build trust.
They dive into:
- How to turn required notices into meaningful messages
- The art of listening without defending
- Why every project should start with impact
- Creative ways to boost participation (yes, food helps!)
If you’ve ever struggled to get people to care, show up, or understand why your work matters, this episode is for you.
