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Full Episode Page: Josh Fertel: Revenue Cycle Management That Drives Private Practice Growth

Josh Fertel is a healthcare revenue cycle management expert known for helping private practices grow.

In this conversation, Josh joins host Nick Berry to reveal how revenue cycle management is the engine of medical practice profitability. He breaks down common cash flow blind spots, practical billing fixes, and training that increases patient responsibility collections. Josh shares how AI with EHR can surface billable care opportunities and previews Forward EHR, positioned as a free, growth-focused tool. 

You’ll Hear
-How RCM choices drive or stall private practice growth
-What reports reveal real receivables vs assumptions
-Best ways to train front desk to collect patient dues
-When AI plus EHR can flag billable care in real time
-How simple dashboards focus teams on cash flow
-Why trust-first partners reduce churn and raise profit

Links
-J3 Revenue Cycle Management
-Josh Fertel on LinkedIn

Chapters
00:00 From Career Reinvention to Revenue Cycle Management
03:00 Identifying Private Practice Growth Opportunities
05:39 Medical Billing Optimization and Cash Flow Realities
08:17 AI in Healthcare and Electronic Health Records EHR Innovation
10:54 Revenue Cycle Management Business Model Explained
13:04 Increasing Medical Practice Profitability
15:24 Communication in Healthcare Billing Services
17:49 Trust, Partnerships, and Patient Responsibility Collections
20:33 Lessons on Practice Management for Physicians

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The Business Owner's Journey podcast is where entrepreneurs, leaders, and innovators join entrepreneur Nick Berry to share stories, challenges, and strategies from their journeys as business owners.

Nick Berry is an entrepreneur and business advisor, known for creating the Business Alignment System™ and 5 Stages of the Business Owner’s Journey. He offers a (free) personalized 90-Day Business Growth Roadmap telling you exactly where you are today and what specific steps to take next.

🟢 Official: NickBerry.info. tBOJ is hosted by Nick Berry, produced by Nick Berry, Kelly Berry & FCG.
🟢 Sponsors: Redesigned.Business, FR, Entrepreneur's Edge