Description

Send us a text

In this episode, we talk with Joe Pine, a renowned author and speaker, about the evolution of the experience economy into the transformation economy. Discover how companies can differentiate themselves by creating memorable and transformative experiences for their customers.   

Takeaways: 

• There’s a shift from the experience economy to the transformation economy, where the focus is on helping customers achieve their aspirations and personal growth. 
• Customization is a crucial strategy for companies to differentiate themselves and create memorable experiences that resonate with individual customers. 
• There’s value in creating experiences that are "time well-spent" for customers, as opposed to merely offering convenience or efficiency. 

About Joe Pine: Joe Pine is an internationally acclaimed author, speaker, and management advisor. He is co-author of The  Experience Economy and helps businesses design experience that create economic value, foster customer loyalty, and drive growth. Joe is the co-founder of Strategic Horizons LLP.  

Join the Conversation: We hope you enjoy this episode with Joe Pine. Be sure to listen, subscribe, and leave a review to let us know your thoughts! 

Where to find more: https://strategichorizons.com/pine-and-gilmore/