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00:00 – The 3 phrases killing your sales
00:14 – Why language kills deals
00:31 – Phrase #1: “Thanks for jumping on”
01:28 – How to open the call instead
02:48 – Why rapport wastes time
03:06 – Phrase #2: “Just following up”
03:41 – Why follow-ups get ignored
04:02 – High-authority follow-up lines
05:22 – Bonus follow-up scripts
05:56 – Phrase #3: “Does that make sense?”
06:31 – What to say instead
07:57 – Remove these phrases forever