We cut through AI hype and zero in on performance, showing how process, follow-up, and clear communication drive higher close rates across multi-store operations. We share measurable ways to vet vendors, deploy AI as a useful assist, and get back to basics: conversations sell cars.
• market pulse on Nissan momentum and Q4 outlook
• multi-store BDC leadership and service BDC coordination
• AI as triage and routing, not a replacement
• CRM source reporting to prove ROI
• vendor vetting: measurable results, integration, partnership
• recovering the missing 70% with structured follow-up
• using digital retail to answer real questions fast
• onboarding and support tailored to store processes
• back-to-basics: conversations, documentation, consistency
Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.
Subscribe on your favorite podcast platform and visit CBTNews.com for more.
