What if your potential clients are slipping away, despite positive initial meetings? We've all been there - a promising interaction with a client that suddenly goes cold. This episode unpacks the mystery behind disappearing clients, specifically within the car sales industry. I share my own frustrating experience of trying to buy a Land Rover in Sydney, only to see the deal fall through due to common salesperson missteps. From not thoroughly checking available stock to failing to grasp client flexibility, discover the pitfalls that can make or break a sale. Learn the importance of setting clear deadlines and offering alternative solutions to efficiently meet client expectations.
Effective communication and follow-up can significantly influence sales success. Reflecting on another personal story, I highlight how a local dealer lost my business due to poor follow-up, leading me to purchase from a competitor. This episode underscores the critical role of understanding different client buying styles and maintaining control over the sales process. By ensuring clients talk more during interactions, salespeople can better address their needs and secure deals. Listen in to uncover practical strategies for enhancing client communication and boosting sales performance, and don't miss out on our upcoming training courses for more in-depth learning.
Welcome to the podcast!
If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!
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Graham Elliott
You can contact me at graham@salescraft.training
My website is www.salescraft.training
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