We dive into the often-overlooked area of customer support and its impact on building trust and loyalty. The discussion centres on how post-sale support can significantly reinforce client relationships and improve repeat business.
• Understanding the importance of support in customer relationships
• Owning the problem: key strategies for addressing client concerns
• Transforming support challenges into opportunities for growth and feedback
Take charge of your customer relationships! Contact us for insights on enhancing your support strategies and ensuring client satisfaction.
Welcome to the podcast!
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Graham Elliott
You can contact me at graham@salescraft.training
My website is www.salescraft.training
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