Roland sits down with Everett Johnson, “EJ,” from EJ’s Appliance Repair. EJ shares the strategies he used to grow his business quickly. He emphasizes the importance of having a network of like-minded professionals and highlights his favorite features within the Housecall Pro platform. EJ discusses the power of customer reviews and how to handle 1-star reviews effectively. He also shares his experience with selling in a non-slimy way and targeting middle to high-end clients who value peace of mind and a certain level of service.
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