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Here in our milestone episode #25 Joyce walks us through her healthcare journey as an industrial engineer, she connects the dots between quality improvement and labor and productivity management, she shares her expertise on industry standards and best practices related to productivity management in healthcare, Joyce provides insights on partnering with healthcare teams to build a culture of accountability across her organization; Joyce shares how she strategically uses food as an ice breaker and team builder; and she shares in her excitement around growing trends of multi-disciplinary approaches to quality improvement.
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