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Here in episode #28 Lavana shares his leadership mindset to help his team achieve professional autonomy, mastery, and purpose; his unconventional educational and career path, that has led to his current healthcare operations leadership role; he teaches us through his worst leadership experience that a great idea, that can’t be applied is not a great idea; Lavana highlights the power of going to the Gemba and walking with the front-line as a key to developing team relationships; he highlights an exceptional aha moment centered around formally defining value, and involving the end-user on improvement projects; Lavana speaks on the future of healthcare disruptions and walks us through his personal board of directors. 

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