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Here in Episode #37 Shruti starts our show with a validation that she is exactly where she needs to be as a guest on our podcast, She introduces us to the work that she leads in New York and the path that lead her to this point, She also provides a great overview on how performance management connects with the more traditional outline of healthcare quality improvement, Shruti outlines how she built her current quality management system from the ground up by outlining the vision, goals, and objective for her program, She highlights a great career lessons learned connected with the implementation of a healthcare IT system in her organization; She shares why effective meeting management and ground rules are incredibly important to the work that we lead, And her aha moment connected with fostering group collaboration and problem-solving across her improvement teams.

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