Join Bobby Russell as he sits down with Kevin Huntsman, President of Mastio & Company, for an in-depth conversation about the LTL industry and Mastio’s influential annual study.
In this episode, Kevin shares:
- The history of Mastio’s research, from plastics and energy to 21 years of LTL benchmarking
- How shipper feedback is collected through 1,700+ interviews each year
- Key industry trends, including technology adoption, visibility, and the growing role of finance leaders
- Why trust, invoice accuracy, and ease of doing business remain critical for shippers
- How carriers can leverage data for both defensive and growth strategies
Whether you’re a shipper, carrier, or industry insider, this conversation highlights what drives perception, performance, and long-term success in the LTL space.
#LTL #Freight #Logistics #Mastio #CustomerInsights #SupplyChain
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