Description

If your QBRs still feel like status updates instead of value conversations, this episode is for you.

I recently shared a one-slide value review template on LinkedIn that blew up, led to thousands of downloads, and helped CS teams get stronger engagement from executives.

In this replay of my live webinar with ChurnZero, I walk through how to actually use that slide in practice and tell a clear value story that makes renewals more predictable and expansions easier to justify.

You’ll learn:

✔ Why traditional QBRs fall flat with executives and finance
✔ The four parts of a modern value review slide
✔ How to turn a long QBR deck into a focused, decision-ready story
✔ How CS teams are already using this format to run better renewal conversations

If you want to go beyond better QBRs and build a full value realization system for your team, you can learn more about my Value Realization Framework course at csrevspeak.com/vrf.

Ways I Can Help You Level Up Customer Success:

1. Value Realization Framework Online Course: Install a repeatable system your team can run: deliver value, prove outcomes, and drive retention and expansion. Self-paced with ready-to-use templates. Learn more.
2. Newsletter: Practical, revenue-driven CS strategies in your inbox. No fluff. Subscribe here.
3. 1:1 Coaching: Hands-on guidance to roll out value realization in your org. Book a free consult call.

For more information, visit my website: Explore more resources and insights. CS RevSpeak

Let's Connect on Linkedin: Get weekly insights, templates and real talk on CS leadership. Follow Angeline on LinkedIn.

Until next time, keep driving success and speaking the language of revenue!