Change is inevitable, but managing it effectively is a skill every leader must master. In this episode of PsychLeadership, we sit down with Kasey Lightle, who leads Engagement and Retention at a large academic healthcare system. Through her work, she has guided leaders in navigating organizational transformation and driving meaningful change with confidence and compassion.
We’ll discuss the psychology behind resistance to change, strategies for building trust during transitions, and the role of effective communication in fostering alignment. Whether you’re navigating organizational shifts or guiding your team through uncertain times, this episode will provide actionable insights grounded in both academic research and real-world experience.
__Colors Quiz for your team: https://my-personality-test.com/true-colours?utm_source=chatgpt.com
Kotter's 8 Step Process for Leading Change
https://www.kotterinc.com/methodology/8-steps/
References
Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books.
Hiatt, J. M. (2006). ADKAR: A model for change in business, government, and our community. Prosci Research.
Kahneman, D., & Tversky, A. (1979). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291. https://doi.org/10.2307/1914185
Kotter, J. P. (1996). Leading change. Harvard Business Review Press.
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
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