In this episode, Rudi Bauer talks with Jess Von Bank, Global Leader of Digital HR & Workforce Transformation at Mercer, about how the talent landscape is evolving and what HR needs to do next.
They discuss the shift toward more strategic, organization-wide transformation, how AI is impacting talent acquisition, and the importance of focusing on the right problems before applying technology. Jess also shares insights on managing cross-generational expectations, building future-proof skills, and why strong C-suite alignment is key to driving real change.