Even the best leaders have their UH-OH moments. For Danielle Shroyer, a seasoned HR leader turned coach, her big one came down to something deceptively simple: unclear expectations.
In this episode, Dr. Troy and Ben-Jamin Toy chat with Danielle to unpack how a performance improvement plan turned into a lesson in communication, comprehension, and compassion. They talk accountability, silent toxicity, and why Brené Brown's “clear is kind” is a leadership survival skill.
If you’ve ever thought, “They should just know what I expect”, this episode is your wake-up call.
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