Fisayo Folarin has built a reputation for being someone you can count on. Whether leading digital banking projects in Nigeria or driving SaaS implementations in Canada, her superpower is reliability combined with a deep commitment to transparency, communication, and continuous & curious learning.
In this episode of Wear Your Cape to Work, Trina and Mathew talk with Fisayo about what it takes to restart your career in a new country, why project managers must be both curious and courageous, and how she helps teams achieve “100% efficiency” by asking the right questions and translating priorities between stakeholders.
Fisayo’s story is one of transformation from starting out in customer service to becoming a trusted coach and delivery expert in tech, fintech, and SaaS.
Episode Highlights
- How she went from customer service to project analyst before she even knew how to use Excel
- What it was like to restart her project management career after moving from Nigeria to Canada
- The four skills she believes every project manager must develop:
• Curiosity to ask why
• Transparency about what you know (and what you don’t)
• Communication that truly lands and is understood
• A willingness to keep growing and scale up your skills - Key differences between project work in credit unions and commercial banks
- What “100% efficiency” really looks like in project delivery and how she helps teams get there
- How she explains scope, priorities, and customizations clearly to clients
- Why emotional intelligence is an essential but often overlooked part of project success
- Her tips for knowing when to keep what’s working and when to adjust what’s not
- How she coaches others to define their own ways of working
- Her personal superpowers: reliability, transparency, and helping teams get aligned and deliver
🔗 Connect with Fisayo: LinkedIn
Project Insight Website
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