Description

In this episode, Kenny and Mak explore the nuances of feedback, performance measurement, and creating a culture of honesty and psychological safety in organizations. They share personal stories, research insights, and practical ideas for recognizing unsung heroes and fostering open communication.

• The impact of words and feedback on relationships
• The difference between performance and results
• Creating systems to recognize unseen contributions
• The role of leaders in modeling vulnerability and honesty
• Decoupling feedback from performance and rewards
• The importance of psychological safety in teams
• Using surveys and badges to identify hidden contributors
• The challenges of feedback in high-stakes environments
• The influence of organizational culture on feedback practices

00:00
Introduction to feedback culture and its importance

00:04
Personal stories of receiving vague and vague feedback

00:08
The challenge of giving honest feedback in organizations

00:16
The power of vulnerability and modeling honesty as a leader

00:33
Creating a safe environment for honest feedback

00:34
The role of trust and character in giving feedback

00:45
Recognizing and rewarding unsung heroes

00:55
The impact of feedback on organizational systems

01:00
Decoupling performance from results and rewards

01:09
Using surveys and network analysis to identify key contributors

01:11
The influence of organizational culture on feedback practices