Welcome to Season 3 of Just Power! For years I’ve heard utility customers being referred to as ratepayers. Sounds so transactional. But here's the thing: when nearly half of American households struggled to pay their energy bills last year, we're clearly dealing with a human crisis, not just a business transaction.
In this episode, I’m getting real about what it actually means to engage with our communities during these rough times. I share 8 powerful ways energy leaders can nurture (yes nurture, not just “serve”) their communities with practical ideas for building trust, offering support, and showing that people matter more than just their bill. This isn't about being nice – it's about building resilient communities. It’s about elevating the human side of energy.
Here’s what we’ll dig into:
Got a nurturing story or approach? Share in the comments. We want to know!
About Host, Carolyn Parrs
Carolyn Parrs is the CEO of Mind Over Markets, a branding and messaging firm that helps sustainable businesses and energy organizations communicate with clarity and power. Learn more at:
Website: https://mindovermarkets.com/
Facebook: https://www.facebook.com/mindovermarkets
LinkedIn: https://www.linkedin.com/in/carolynparrs/
About Just Power Podcast
Just Power is a clean energy transition podcast focused on grid modernization, affordability, community engagement, and energy justice — featuring leaders from utilities, policy, technology, and frontline communities.
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