Description

Ever been told you’re “being defensive” the moment you try to explain yourself? In this episode, we break down the fine line between defending your choices with context and showing up as defensive through tone, body language, or shut-down phrases.

Jen walks through real-world examples of how calm, grounded explanations can actually strengthen trust and clarity—at work, at home, and anywhere dialogue matters. You’ll learn to spot the cues that signal rising defensiveness (crossed arms, clipped replies, eye rolls) and use simple tools to reset in the moment.

We’ll cover:

•  How to tell the difference between defending and being defensive
•  Why adding context makes feedback more fair and useful
•  Body language and tone cues to watch for
•  Practical phrases that invite dialogue instead of debate
•  How mislabeling explanation as “defensiveness” harms performance reviews and trust
•  Quick steps to keep conversations open and collaborative

You’ll walk away with language you can use right away—like, “May I add context so this makes sense?” or “I hear your point; here’s what shaped that decision.” These short loops turn heat into clarity and make feedback a two-way conversation instead of a shutdown moment.

If this one resonates, share it with someone who needs a better feedback playbook, hit follow wherever you listen, and leave a quick review. Got a topic you want me to tackle next? Drop me a message—and come find me on Instagram, TikTok, or Twitter at @JenFryTalks, or on LinkedIn at Dr. Jen Fry.