In this episode of Buzzing About HR, we are doing a proper year end reset for small business owners and managers. Not the polished “new year new you” stuff. The real kind.
Because year end rarely feels neat when you run a small business. One person goes off sick, someone resigns with no warning, and the policies you meant to sort in March are still sitting there quietly judging you. By the time you hit late December, it is easy to feel like you have dropped the ball.
This episode is here to reset that story. We look at what actually worked for SMEs in 2025, what caused the most stress behind the scenes, and what small changes will make 2026 calmer and clearer.
One theme comes up again and again. Clarity beats chaos. When expectations are clear and conversations happen early, performance becomes manageable. When standards are vague, everything turns into drama. Managers get frustrated, employees feel unsettled, and everyone ends up walking on eggshells.
We also talk about onboarding, because it is one of the cheapest ways to keep good people. I cover how to make week one feel steady and welcoming, how to name one go to person so new starters are not left guessing, and how to explain what good looks like in plain English so people can actually hit the mark.
Then we get honest about flexibility. Flexible working can be brilliant when it is agreed properly, written down, and reviewed. It becomes a mess when it is based on vibes, done differently depending on who asks, or quietly unfair. I talk through how to keep it consistent, when you can say no, how to explain the business reason, and how to keep trust high even when the answer is not what someone wants.
We also tackle something that quietly cost a lot of businesses in 2025. Avoidance. The feedback that did not happen. The patterns everyone noticed but nobody named. The “they are fine” situations that are not actually fine, and slowly drain time, energy and margins. I share a simple reset you can do in January to get back in control without turning it into a big drama.
And yes, we talk about tribunal fear too, because it hangs over a lot of small business decisions. Doing nothing is often riskier than doing something properly. Most problems blow up because of delay and inconsistency, not because someone acted early, fairly, and with clear notes.
We finish with a look at what is coming next in season two. Hiring without regret. Keeping good people without overpromising. Managing sickness before it spirals.
Before we get into today’s chat , quick one!
If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love.
And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead.
That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter.
We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff.
You can sign up here
Thank you for tuning in to Buzzing About HR with Kate Underwood!
If you enjoyed today’s episode, don’t forget to subscribe, rate, and leave a review—your feedback helps us grow and reach more people like you.
Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on buzz@kateunderwoodhr.co.uk or follow us on social media for more tips, resources, and updates.
Until next time, keep buzzing and take care of your people!