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Dr. M. Susan Hallbeck, PE, CPE is the Scientific Director of Human Factors Engineering and Professor of Health Care Systems Engineering in the Robert D. and Patricia E. Kern Center for the Science of Healthcare Delivery and a Consultant in Health Care Delivery Research, as well as a Consultant in Surgery at the Mayo Clinic in Rochester, MN. Dr. Hallbeck is the Past-President of both the Human Factors and Ergonomics Society (HFES) and the Society for Surgical Ergonomics. Dr. Hallbeck is a licensed professional engineer and a certified professional ergonomist.

 In this episode, Dr. Hallbeck:  

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